Technical Support

Is committed to providing the highest levels of technical support and advice to both direct customers and our authorized distributors. Our team of highly experienced, knowledgeable and dedicated technical specialists are available to ensure that any complaint, enquiry or request is dealt with promptly and effectively.

We also offer a full training portfolio for NOVAprep® products available to customers and distributors covering the following areas:

  • Technical training for field service engineers;
  • Applications and operator training;
  • Introduction to cytology.

Please don’t hesitate to contact us for more information.

Contact Information

For any support issue, technical enquiry or information request, please use the following:

Technical Support Email:

Technical Support Number: +375 29 893 14 44

(English and Russian speaking options are available)

The technical support line has an answering service available 24/7, messages will be dealt with promptly the next working day.

This will ensure we can provide you with the best possible support.